An answering service for HVAC and air duct companies
When the AC quits on a hot afternoon, people call until someone answers. Make sure it’s you, even when you’re up in an attic. You start with a template built from your website and coach every line until it sounds like your shop.
Start your 7-day free trial. Your ready-to-go agent is built from your website in minutes.
The calls your phone already gets
No cooling or no heat
Captures what the system is doing, how long it’s been happening and whether anyone at home could get sick from the heat or cold.
Duct and dryer vent cleaning
Collects home size, number of systems and vents, and the caller’s preferred days so you can quote quickly.
Maintenance and tune-ups
Takes requests for seasonal tune-ups and records the best time to visit.
Questions that make the callback easy
Every template collects the caller’s name, number and service address with ZIP. For your trade, questions like these are a good start, and you can add, remove or reword any of them yourself:
- Is the system running at all, and is it blowing warm or cold air?
- How old is the unit, if they know?
- One story or two? How many systems?
- Any water leaks, smells or strange noises?
Ready for the first heat wave
Calls can jump fast when the weather changes. The line answers every call at once, so no caller hears a busy signal while you’re on another call.
Make it sound like your shop
Think of your agent as your newest employee. New employees don’t always get everything right. That’s fine, you’re right there. Tap the line, type how you’d say it, and she’ll get it right on the next call. Other services give you a long list of AI instructions. We give you an employee you can coach.
- 1Listen. Hear a test or a real call. Spot a line you wouldn’t say.
- 2Coach. Tap that line. Type a quick note, as messy as you like.
- 3Hear the difference. Starting with the next call, your agent will do it your way. Say it once.
- 4Shape her. You shape her, one note at a time, until she sounds just like you.
How it works for your shop
Pick a plan
Choose Starter, Pro or Business and create your account in a couple of minutes, then start your 7-day free trial.
Get your ready-made agent
We read your website and build an answering template for your business: greeting, services, questions and closing.
Test and coach it
Talk to your agent in your browser, tap any line and coach it. Review real calls and say what to change.
Go live
Forward your existing business number to your new AI receptionist. Every call is answered, and an email (plus a text, if you turn texts on) reaches you right after each call. Keep coaching whenever you like.
The more you coach, the smarter it gets.
Every time you tap Coach this, your AI receptionist gets better. Keep coaching, and it learns to handle any call the way you would, even the strange ones nobody saw coming.
Other AI stays the same. Yours keeps getting better.
Your new hire is ready when you are.
Your agent starts with what’s on your website. Then you coach it. Laugh at the first tries, fix a few words, and soon it sounds just like you. No tech skills needed.
Start your 7-day free trial. Your ready-to-go agent is built from your website in minutes.