Guide
10 Questions to Ask Before You Choose an Answering Service
A checklist of questions to ask any answering service or AI receptionist provider about pricing, setup, contracts and call handling.
Quick answer (What should I ask an answering service before signing up?)
Use this list to compare any provider, including us.
- What does a month cost, and what’s included?
- What’s the overage rate?
- Is there a setup fee?
- Is there a contract or cancellation fee?
- How do I get call details, and how fast?
- Can I change the script myself?
- Can callers reach a person?
- Does it answer 24/7?
- Is there a free trial?
Our answers
See pricing and the FAQ. In short: no setup fee, month to month, an email summary after every call, a call flow built for you, coach any line yourself, 24/7, and 7 days free, cancel anytime.
Start your free trial: 7 days free, cancel anytime
FAQ
Which question matters most?
Total monthly cost at your real call volume, including overages.
Should I sign a contract?
Month to month lets you leave if it’s not working.
Can I test before going live?
Yes. Test your agent in your browser.
Who do I contact with questions?
info@thecolorofai.com
Related: Pricing · FAQ · /compare/ · Use cases · Yes, your business too