When the line is busy, the next call still gets answered.
Your team answers first. When they’re busy or don’t pick up, the call forwards to your AI receptionist, which answers right away, collects the details and sends you a summary.
7 days free, cancel anytime.
Overflow Call Answering for Busy Businesses
Your phone rings first
Use no-answer or busy forwarding, so your team picks up when it can.
Covers the calls you can’t take
Calls you can’t take go to your AI receptionist instead of voicemail.
Nothing falls through
You get an email summary after every call.
Make it sound like your business
Think of your agent as your newest employee. New employees don’t always get everything right. That’s fine, you’re right there. Tap the line, type how you’d say it, and she’ll get it right on the next call. Other services give you a long list of AI instructions. We give you an employee you can coach.
- 1Listen. Hear a test or a real call. Spot a line you wouldn’t say.
- 2Coach. Tap that line. Type a quick note, as messy as you like.
- 3Hear the difference. Starting with the next call, your agent will do it your way. Say it once.
- 4Shape her. You shape her, one note at a time, until she sounds just like you.
Live Coaching includes 20 free test minutes a month.
Questions
How is overflow set up?
With your carrier’s no-answer and busy forwarding. See /blog/forward-business-calls-after-hours/.
Do I need new phones?
No.
Can I see every call?
Yes, with a summary and transcript.
Is there a trial?
Yes. 7 days free, cancel anytime.
More: How it works · Pricing · Forward calls after hours · All use cases · Yes, your business too