Guide

Conditional Call Forwarding: Forward Only the Calls You Miss

What conditional call forwarding is, the difference between no-answer, busy and unreachable forwarding, and how to set it up.

Quick answer (What is conditional call forwarding?)

Conditional call forwarding sends a call somewhere else only when a condition is met: you don’t answer, you’re busy, or your phone is off or out of signal. Your phone still rings first.

The three conditions

No answer: forwards after it rings for a set time.
Busy: forwards when you’re on another call.
Unreachable: forwards when your phone is off or has no signal.

How to turn it on

Most carriers use a short code dialed from your phone. Codes differ by carrier, so see our step-by-step carrier codes and check with your carrier.

Always test

Call your number from another phone, let it ring and confirm it forwards.

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FAQ

Will my phone still ring?

Yes. With no-answer forwarding, it rings first.

Can I set how many rings?

Some carriers let you set the delay. Check yours.

Does it cost extra?

Ask your carrier; plans differ.

Where should missed calls go?

To someone who answers, like an AI receptionist.